Privacy Policy

This policy explains how Easier Agency ("we", "us") collects, uses and protects personal data when you use easieragency.com. We are the data controller for the information described here.

What we collect

We only collect what we need to respond to you and run the site:

• Enquiry details — your name, business email, business name, website and revenue band, when you submit the scoping-call form.
• Tool sign-ups — your email address, when you request one of our free tools.
• Usage data — aggregate, privacy-friendly analytics about how the site is used. We do not use tracking cookies or build advertising profiles.

How we use it

We use the information you provide to respond to your enquiry, prepare for and conduct a scoping call, deliver the free tool you requested, and — where you have asked to hear from us — send occasional, relevant email. We do not sell your data, ever.

Lawful basis

We process enquiry and tool-request data on the basis of taking steps at your request prior to entering a contract, and on our legitimate interest in operating and improving the site. Marketing email is sent only with your consent, which you can withdraw at any time.

Analytics

The site uses a privacy-friendly analytics service that measures aggregate traffic without cookies and without collecting personally identifying information.

Sharing

We share data only with the service providers needed to run the business — for example our email and form tooling — and only so they can perform that service for us. We may disclose information where required by law.

Retention

We keep enquiry data for as long as needed to deal with your enquiry and for a reasonable period afterwards, then delete it. You can ask us to delete it sooner at any time.

Your rights

Under UK data protection law you have the right to access, correct, delete, restrict or object to our use of your personal data, and to data portability. To exercise any of these, email us. You also have the right to complain to the Information Commissioner's Office (ICO).

Contact

For any privacy question or request, contact us at hello@easieragency.com.