All capabilities

Retention & Email

An owned channel that earns more than it costs — and that you keep, instead of renting from a platform.

Get a second opinion

The problem

If your competitors capture more contacts and email better, you're at a structural disadvantage. Yet most brands treat retention as 'just more retargeting' and leave the owned channel half-built.

The outcome you get

An owned channel that earns more than it costs — and that you keep, instead of renting from a platform.

How it works

Retention isn’t retargeting with extra steps. It’s an owned asset — the one channel you don’t rent from an ad platform — and most brands leave it under-built.

We’ll run it done-for-you in Klaviyo, or advise your team on strategy and calendar, depending on where you need us. Either way it starts with the same thing: a revenue-recovery sprint to switch on the obvious money — abandoned flows, post-purchase, win-back — before anything fancy.

Then the steady work: a campaign calendar that earns its place, list hygiene that protects deliverability, and segmentation that treats your best customers like your best customers.

The test for every email is simple — does this channel earn more than it costs to run? Ours do.

See which capabilities will move your number.

Tell us where the stack feels messy. We will name the first levers we would investigate, in plain commercial language.

  • Senior operator on the call
  • No lock-in, ever
  • Straight answers only